Platform terms
Platform role and your checks
The platform provides self-service listings, search, conversations, and calendar tools. It does not negotiate, arrange, or enter service contracts or employment relationships on either party’s behalf. We do not verify tutor or parent identities, qualifications, or status; email activation only confirms access to an email address. Users must conduct their own checks, assess risks, and comply with applicable law. These terms do not determine licensing requirements or exclude liabilities or rights that cannot lawfully be excluded.
Account suspension and termination
To the extent permitted by applicable law, we reserve discretion to suspend, cancel, or delete any membership account without prior notice, including for breaches of these terms, impersonation, abuse, security risks, or legal requirements. This does not affect statutory refund, data-access, or other non-excludable rights. Contact support@hktutorpro.com with questions.
Premium placement and introduction videos
Active Pro members can display contact numbers, an introduction video, and a Premium badge, and receive priority among matching search results. Premium identifies paid membership; it does not certify qualifications, teaching quality, or commitment, and does not guarantee enquiries. Tutors supply videos; embedded playback depends on the video provider's settings.
How the platform works
HKTutorPro provides tutor discovery, profile listings, and conversations in Hong Kong. Students or parents and tutors agree directly on lesson times, locations, fees, payment, and cancellations. The platform does not collect lesson fees.
Free profiles and the Pro plan
Basic accounts, published profiles, enquiries, replies, and email notifications are free forever, with no success fee or commission after finding students. Pro costs HK$99/month for student records and fee notes, public contact details, videos, a Premium badge, priority placement, and public availability. Parent booking requests need tutor confirmation. Rescheduling and cancellation create notifications; participants agree lesson fees directly. Existing conversations and bookings remain readable after expiry, and parents can still cancel future bookings. No payment is collected before billing opens.
Accurate, appropriate information
Tutors should provide accurate qualifications, experience, and rates. Profile information is self-reported and should not be taken as platform verification. Check suitability and credentials before arranging lessons. Do not send spam, impersonate others, or share someone else’s private information.
Supporting younger learners
Parents or guardians can manage enquiries and lesson arrangements for younger learners. Avoid sharing children’s full addresses or other sensitive details in public profiles or initial enquiries.